Kerala State IT Mission – Department of

‘Nodal Agency to State e-Governance’

Over the last few years, intensive efforts are being undertaken by the Government of Kerala to provide a stronger platform for the State's transition towards a knowledge-based society. The integral element of this effort is the promotion of Information and Communications Technology (ICT) as a strategic driver to support and contribute directly to the growth of the economy as well as enhance the quality of life of the citizens. The Government of Kerala acknowledge ICT as a key enabler for the State's overall development and remains deeply committed to its dissemination, both as a crucial engine of economic growth and as a tool for increasing productivity, speed & transparency in governance. The State Government intends to define ways to leverage on ICT to transform the Public Sector’s internal operations and provision of Government services to the public. This transformation involves providing the services and information on an ‘anywhere and anytime’ basis.

The State Government announced its first IT Policy in 1998. It was followed by periodic amendments, which provided comprehensive support for the further development of the ICT sector. These policies have helped Kerala achieve unique distinctions as a preferred IT/ITES investment destination and a leader in E-governance.

Vision

‘Digitally Inclusive Kerala’

Transform the relationship between citizens and the State - giving more power in the hands of citizens and being more responsive to their needs
A robust and effective governance framework in place to ensure that our values, people, systems, processes and resources are aligned to secure the best possible outcomes for ICT
High-impact services that improve citizens’ quality of life in a digitally Smart State
Deliver services that comply with all major attributes of e-Governance viz. Simple, Moral, Accountable, Responsive and Transparent (SMART)
A comprehensive framework covering service delivery, open government and ICT operations in a single document
To improve public sector productivity through the effective management of technology
Aspires to develop and flourish through innovation and constant development of ICT in the pursuit of a progressive, socially inclusive, safe and secured Kerala.

Mission

'Promoting digital innovation'

Building a bridge of trust between the Citizens and the State through efficient, transparent and open e-Governance
Advises on and manages the State IT infrastructure
Spearhead the digital transformation of the State by ensuring stronger governance, prioritization and coordination of ICT development
Eradicate the issue of digital divide by strengthening the services through Akshaya, FRIENDS, Citizen Contact Center etc in a simpler and intuitive way
Building better e-Government Infrastructure through State Data Centre, Kerala State Wide Area Network, Mobile Service Delivery Platform etc
Empowering people through giving them digital access to the information & e-Services by means of platforms like e-District, State Service Delivery Gateway etc
E-Governance enabler by supporting the implementation of significant State initiatives like Kerala Fiber Optic Network (KFON), Public Wi-Fi etc
Ensures secure authenticated transactions between the Government and Suppliers through online procurement services like e-Procurement & Central Procurement that are aimed at best value for money, timely and accurate payment.
Empowering employees in the administration as well as the implementation level through Capacity Building programmes
Enhanced service delivery mechanism through district level administration
An expert advisor for Government on Policy/Standards/Procedures formulation process
Performs service-wide IT master planning

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